Last revision January 1, 2018
Regent Customer Care LLC dba CSG Pay, a wholly-owned subsidiary of Correct Solutions LLC, is the owner and operator of the website located at the url www.csgpay.com and www.regentpay.com (the “Site”). These Terms of Use apply when you access, visit or use the Site or use any of the products or services provided by Correct Solutions, or one of its affiliates (individually “Affiliate and collectively “Affiliates”), including Regent Customer Care (the Site and all mobile applications and products and services provided by Correct Solutions or any Affiliate will be referred to in these Terms of Use as the “Service”). For purposes of these Terms of Use, “Company”, “we”, “us”, or “our”, means Correct Solutions, Regent Customer Care, and any Affiliate where the Affiliate or its products or services are implicated.
Notice Regarding Dispute Resolution: These Terms of Use contain provisions that govern how claims you and we may have against each other are resolved (see Section 19 below), including an agreement and obligation to arbitrate disputes, which will, subject to limited exceptions, require you to submit claims you have against us to binding arbitration, unless you opt-out in accordance with Section 19(D). Unless you opt-out of arbitration: (1) you will only be permitted to pursue claims against us on an individual basis, not as part of any class or representative action or proceeding and (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.
The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.